We are extremely concerned to protect your privacy and confidentiality. We understand that all users of our site are quite rightly concerned to know that their data will not be used for any purpose unintended by them, and will not fall into the hands of a third party. Our policy is both specific and strict. If you think our policy falls short of your expectations or that we are failing to abide by our policy, do please tell us.
We are constantly vigilant for credit card or other fraud. We report all charge backs to a credit reference agency. If you have any reason to seek the return of money paid, please contact us rather than your credit card issuer.
Information may be unlawfully available to hackers and snoopers. We take no responsibility for this. The risk is no different from a similar risk in a bricks and mortar establishment. Except as set out below, we do not share, or sell, or disclose to a third party, any personally identifiable information collected at this site. If this policy should change in the future (most unlikely), then we shall provide notification in advance, and the opportunity for all users to indicate whether or not they would prefer that we do not provide the information to third parties as proposed.
We do not market to children. We do collect data on children over 15 years of age who may join to use Capes online ordering. Such child members will inevitably visit other parts of the site and will be subject to whatever on site marketing they find, wherever they visit.
Here is a list of the information we collect, and why it is necessary to collect it:
This information is used:
are recognised by our servers and the pages that you visit are recorded. This information is used:
This information is used to obtain payment for goods and services you have ordered from us. This information is never actually received by us. The page where this information is given by you is controlled by our contract merchant service provider, PX Pay. Such information is automatically encrypted, and later decrypted for use. It never touches our system.
This information is used to obtain payment for goods and services you have ordered from us. This information is taken through a page certified as secure by Westpac PX Pay. You will note that this page has a web address starting “https”, not “http”. The additional “s” denotes its secure status. Such information is automatically encrypted as soon as you confirm it and passes in encrypted form to our contracted merchant service provider, Westpac Internet Payment Solution Plus (WIPS Plus), who automatically arranges the transfer from your bank account to ours. By using PX Pay you can accept payments from customers online, ensure the transaction is both valid and secure at the time of payment, track purchases through PX Pay online reporting system, eliminate the potential risk that comes with storing credit card data. With PX Pay added to your Hosted Plus solution, we can also use the recurring billing feature to allow our customers to set up regular payments, such as monthly subscriptions.
Note: your Internet browser may produce a warning message. This is automatic and does not reflect on the high level of security built into our system.
If the rightful cardholder did not place an order, they have the right to dispute the transaction up to 30 days after it has taken place, depending on whether it was processed on a MasterCard or Visa card.
Is available to be seen by members throughout the world. No contact details whatever are given out with it. This information is not used for marketing purposes of any sort. Information, which does not identify any individual may be used in a general way by us or third parties, to provide class information, for example relating to demographics or usage of a particular page or service. Some of this information is classified as sensitive information by the Privacy Act 1993. We make the assumption that in giving this information to us, you consent to our holding it for the duration of your membership.
For a particular purpose, for example a personal profile, survey, job application form, or contest. This information will be used exclusively for the purpose for which you have provided it. Information is disclosed to third parties only where the third party concerned qualifies in whatever way the web site page requires. We will make absolutely clear on the face of the page, any intention to publicise the name of a winner.
This is information given to us in the course of your business and ours as you have applied to join our affiliate scheme. Such information is retained for business use only. We undertake to preserve the confidentiality of the information and of the terms of our relationship.
This information is used:
This is information given to us in the course of your business and ours such as in relation to your application to partner with us or advertise with us. Such information is retained for business use only. We undertake to preserve the confidentiality of the information and of the terms of our relationship. It is not used for any other purpose. We expect you and any partner to reciprocate this policy.
And their agencies. We are subject to the law like everyone else. We may be required to give information to legal authorities if they so request or if they have the proper authorization such as a search warrant or court order.
At any time you may review or update the personally identifiable information that we hold about you, by contacting us at the address below. To better safeguard your information, we will also take reasonable steps to verify your identity before granting access or making corrections to your information.
This confidentiality policy has been compiled so as to comply with current UK, US, New Zealand and EU legislation, so far as we are aware. If you have any question regarding the confidentiality policy, please contact us at:
Capes Medical Supplies Limited
122 Newton Street